Question : Are the designs shown on your website stock items, which are for sale?

Answer : All of the designs that you see on the All pins for are previous designs that we have manufactured for other clients. All symbols, logos and slogans depicted are registered trademarks of their respective owners, which are for reference only, not for sale. All pins for do not stock any lapel pins however we can create any custom design that you would like to.

Question : Do you guarantee your product?

Answer : Every product All pins for manufacture with our 100% Quality Guarantee. We will replace (without any additional charge to you) any defective custom lapel pin. We only require that you submit your written claim of defective product to us within 30 days of receipt. For purposes of this question, the term “defect” or “defective” means a manufacturing error.

Question : What is the minimum order quantity of the lapel pins?

Answer : Our minimum order quantity is 100pcs.

Question : What types of materials are your pins made from?

Answer : All of our lapel pins are made from brass, copper, iron, zinc alloy, pewter alloy etc. Then they are top plated on the metal chosen based on your design.

Question : What options for attachments do you offer for lapel pins?

Answer : We offer a standard 8 mm post with butterfly clutch or rubber clutch attachment at no charge. For other attachments, such as clothing magnets, deluxe clutch and safety pin etc. please let us know, we will quote for it.

Question : What is the welcome size for a lapel pin?

Answer : The normal size of lapel pin is the 0.75″ to 1.0″ , however we recommend you the best size according to your logo or design.

Question : How you ship the goods to us?

Answer : We ship the goods by UPS, FedEx, DHL or TNT at no charge to you, which are door to door service. We ship all orders at no charge direct from our factory in China to you. This is the fastest possible shipping method available and is usually a 3 – 5 working days service. (The transportation time and customs clearance are subject to the zone and country.)

Question : What is the turnaround time for custom lapel pins?

Answer : Upon you receiving the digital proof and pricing, approve the digital proof and pay for your order and then we will begin the production. Normally, all of our lapel pins are manufactured in schedule 15 working days, and then ship the goods to you by courier free of charge, which will take 3-5 working days to you. (The transportation time and customs clearance are subject to the zone and country.)

Question : Do you offer a rush service?

Answer : All of our lapel pins are manufactured in normal schedule 15 working days. However, if you have a rush schedule, please let us know and we will do our best to match up with you as always, and there will be a service charge for rush order.

Question : What type of information you need to create a design for me?

Answer : All we need is your logo, text, color, thoughts or ideas. We have graphic artists and they will create your design according to the information you provided

Question : What type of format does my artwork need to be in?

Answer : We prefer vector artwork in *.eps, *.ai, *.pdf or *.cdr . However, we can accept and work with any of the following type files, * .jpeg, * .gif, *.png, *.ppt, *.doc, * .bmp, *.tiff, *.psd etc.

Question : What items should I check the digital proof once I get it?

Answer : Upon you receiving the digital proof you should check the main view and also the size view to see what your lapel pin will look like. You should also check for the accuracy of text, design and colors.

Question : Once I approve the proof, how do I place my pins into production?

Answer : Upon you approving the proof, we will send a pro-forma invoice for your approval about the price, you pay for it, and then we will begin the production for your order immediately.

We are looking forward to working with you, now and in the future!